J.Crew Appoints Gena Smith as New Chief Human Resources Officer

J.Crew Group has announced the appointment of Gena Smith as its new Chief Human Resources Officer, effective immediately. With over two decades of experience in human capital strategy and talent management, Smith is set to oversee all facets of the company’s human resources functions from her base in New York. She will report directly to Libby Wadle, Chief Executive Officer of J.Crew Group.

Smith’s extensive background includes senior leadership roles at prominent companies within the fashion and retail industries. Most recently, she served as Chief Human Resources Officer at LVMH North America, where she excelled in executive recruitment and organizational development. Her previous positions include Senior Vice President of Human Resources and Head of Global Executive and Creative Recruitment at LVMH.

In a statement, Libby Wadle expressed enthusiasm about Smith’s addition to the team, emphasizing the critical role of human resources in the company’s success. “The strength of our people and the value they bring to our customers and stakeholders are fundamental to our success. I am delighted to welcome Gena to our team. She is a dynamic leader with deep expertise in aligning people strategies with business goals in creative-led organizations. Her proven ability to build high-performing teams and foster inclusive, creative cultures will be a powerful asset as we continue to grow J.Crew Group,” Wadle said.

Smith’s Career and Contributions

Beyond her corporate achievements, Gena Smith is actively involved in the broader fashion and design community. She currently serves on the Board of Governors for the Fashion Scholarship Fund and the Parsons School of Design. Additionally, she is a member of the Board of Directors for Gabriela Hearst.

“I’ve long admired J.Crew Group’s distinct voice and enduring influence in American style,” Smith remarked. “I’m excited to join at such a pivotal time for the company and to partner with the leadership team to continue building a purpose-driven culture that attracts, empowers, and retains top talent.”

Before her tenure at LVMH, Smith was Global Managing Director at Karen Harvey Consulting Group, advising global fashion and luxury brands on executive placement and organizational design. Her career also includes leadership roles at Russell Reynolds Associates and Ray Berndtson, focusing on talent strategy for clients across the consumer and retail sectors. Smith holds a degree in International Business from the University of Indianapolis.

About J.Crew Group

J.Crew Group is recognized as a prominent portfolio of American lifestyle brands, including J.Crew and Madewell. The company has built a reputation for creating beloved and iconic brands with multi-generational appeal. As of October 1, 2025, J.Crew Group operates 117 J.Crew retail stores, 158 Madewell stores, and 375 J.Crew Factory stores across the United States, bolstered by a strong e-commerce presence.

The brand has defined American style for decades, driving growth through timeless design and a distinctive point of view. For more information about J.Crew Group, visit jcrew.com, jcrewfactory.com, and madewell.com.