Transit Technologies Launches Innovative Solutions at TMAC 2025

Transit Technologies, a prominent provider of mobility management solutions in North America, introduced a new suite of technology and AI-driven solutions at the Transit Mobility Alliance Conference (TMAC) 2025 in Phoenix on October 28, 2025. This event gathered hundreds of leaders from the fleet and mobility sectors to explore advancements aimed at transforming transit operations.

The company’s latest offerings focus on enhancing service delivery, boosting asset performance, and fortifying operational resilience. These innovations underscore Transit Technologies’ commitment to being a vital technology partner for public transit and fleet providers throughout North America.

Transformative Solutions for Modern Transit

Among the key announcements were four groundbreaking solutions that enhance intelligence, automation, and accessibility across transit operations.

The first innovation is the **Intelligent Voice Agent (IVA) for Trip Management**. This conversational AI replaces traditional Interactive Voice Response (IVR) systems, allowing riders to check, change, or cancel trips through natural interactions. This upgrade not only improves user experience but also enables agency staff to manage high call volumes more effectively.

Another significant introduction is the **Managed Eligibility** solution. This digitized, end-to-end system automates the intake, review, and processing of ADA-compliant determinations while incorporating expert human oversight. As a result, agencies benefit from increased transparency and faster processing times, ensuring clear communication with riders.

The **Transit Workforce Management** platform offers a modern approach to dispatch and payroll management. By synchronizing staffing and scheduling in real time, this solution connects Automatic Vehicle Location (AVL) and routing technologies with operators and managers. It minimizes service gaps and reduces payroll errors, thus enhancing workforce engagement.

Lastly, the **Data Analytics Studio** serves as a unified analytics engine, allowing agencies to access operational data instantly. Leaders can inquire about performance metrics, maintenance status, or trends and receive immediate, visual answers, promoting quicker data-driven decision-making.

Future Innovations on the Horizon

Transit Technologies also previewed two forthcoming innovations. The **IVA for Service Request Creation** automates maintenance reporting and work order creation, which maximizes fleet uptime. Additionally, the **Wheelchair Guardian** is an AI-powered camera solution designed to ensure the safety of students and passengers during transit.

Gerry Leonard, CEO of Transit Technologies, emphasized the company’s dedication to empowering transit agencies. He stated, “These innovations reflect our deep commitment to empowering agencies with the technology they need to deliver safe, reliable, and equitable mobility. From intelligent automation to operational insight, we’re building the connected foundation for the next era of public transportation and connected fleets.”

Transit Technologies’ comprehensive portfolio, which includes products such as Ecolane, TripMaster, busHive, Passio, FASTER, TripShot, Bytecurve, and MJM Innovations, supports millions of riders daily, positioning the company at the forefront of the mobility revolution.